Privacy Policy

This tells you about the data we collect and how we use it. In short, we use your data to improve our practice, to make your experience with us better. We respect your data. It is not for sale, and we will only hold the minimum amount possible. Below will give you the finer details.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

We amend these Terms from time to time as set out below. Every time you wish to order products, please check these Terms to ensure you understand the terms which will apply at that time.
These Terms were most recently updated on 1st March 2022.
These Terms, and any Contract between us, are only in the English language.

Contacting us
The easiest way to do this is to complete the CONTACT US page on our website or by email team@titanialiving.co.uk or in reply to your Order Confirmation Email. Please include your Order Number in any communication.

Terms of contract.
Making a purchase with Titania Living Ltd; is governed by our Terms and Conditions. Please take the time to read these, as they include important terms which apply to you. You will not be able to proceed to purchase without agreeing that you have read and agree with these Terms and Conditions.

If you are a consumer.
This only applies if you are a consumer.
If you are a consumer, you may only purchase products from our site if you are at least [18] years old.

If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use our site to purchase products.

These Terms and any document expressly referred to in them constitute the entire agreement between you and us and supersede and extinguish all previous agreements, promises, assurances, warranties, representations and understandings between us, whether written or oral, relating to its subject matter.

You acknowledge that in entering into this Contract you do not rely on any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these Terms.

You and we agree that neither of us shall have any claim for innocent or negligent misrepresentation based on any statement in this Contract.

How the contract is formed between you and us. Our shopping pages will guide you through the steps you need to take to place an order with us. Please take the time to read and check your order at each page of the order process and double check your Order Confirmation email.

After you place an order, you will receive an e-mail from us acknowledging that we have received your order. However, please note that this does not mean that your order has been accepted. Our acceptance of your order will take place when you receive your Dispatch Email.

We will confirm our acceptance to you by sending you an e-mail (Dispatch Confirmation). The Contract between us will only be formed when we send you the Dispatch Confirmation.
If we are unable to supply you with a product, for example because that product is not in stock or no longer available or because we cannot meet your requested delivery date or because of an error in the price on our site. We will inform you of this by e-mail and we will not process your order. If you have already paid for the products, we will refund you the full amount including any delivery costs charged as soon as possible.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

Our right to vary these terms.
We amend these Terms & Conditions from time to time. Please look at the top of this page to see when these Terms were last updated and which Terms were changed.
Every time you order products from us, the Terms in force at the time of your order will apply to the Contract between you and us.
We may revise these Terms as they apply to your order from time to time to reflect the following circumstances:

Changes in relevant laws and regulatory requirements.
If we have to revise these Terms as they apply to your order, we will contact you to give you reasonable advance notice of the changes and let you know how to cancel the Contract if you are not happy with the changes. You may cancel either in respect of all the affected products or just the products you have yet to receive. If you opt to cancel, you will have to return (at our cost) any relevant products you have already received and we will arrange a full refund of the price you have paid, including any delivery charges.

Our products.
The images of the products on our site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer’s display of the colours accurately reflects the colour of the products. Your products may vary slightly from those images. Costs for returning unwanted products is the responsibility of the customer so we really recommend requesting swatch examples first.
The packaging of the products may vary from that shown on images on our site.